Contact Hacklab ASU

There is one way to contact Hacklab ASU and this page explains it. Corrections to our electrónica y cultura maker coverage, questions, and commercial proposals all go to the same place, and below is how to write so that yours gets answered quickly.

The inbox

[email protected]

That is the only address we use. There is no form, no chat widget and no support portal.

Beyond what we can do

What lands outside our reach: personal advice, disputes with other companies, and anything tied to an account we have no part in. Hacklab ASU deals in general guidance about electrónica y cultura maker, as the legal notice sets out.

Turnaround

A working day or two is typical. Silence past a week almost always means the message never landed, so resend it before assuming you were brushed off.

Press and partnerships

For anything commercial, write to the usual address and be concrete about what you are proposing. We are slow and selective here on purpose, and the editorial policy explains the terms up front.

Who answers

Whoever picks up your message has their name on articles here. We keep it that way so nobody can hide behind a shared support identity.

How to write a useful message

The more specific your message, the faster the answer.

1. Say what you need in the first two sentences. Background afterwards.
2. Give the exact page address if your message is about something we published, plus what you expected to read and what you found instead.
3. Add the browser and device if something looks broken, and a screenshot if you have one.

If we got it wrong

If we published something inaccurate, say so plainly and point at the sentence. Corrections are handled under our editorial policy. You do not need to be polite about it, only specific.